Data Analyst- Maternity leave replacement

Description

This role focus on learning from our install base, helping us improving our quality and customer experience. The Data Analyst will turn data into information, information into insight and insight into business decisions. He/she will develop analysis and reporting capabilities, monitor performance and quality control plans to identify improvements. Interpreting data, analyzing results using statistical techniques Developing and implementing data analyses and data collection systems

Key Responsibilities

Interpret data, analyze results related to our install base
Use statistical methods to analyze data and generate useful business reports
Identify, analyze, and interpret trends or patterns in complex data sets
Acquire data from primary or secondary data sources working closely with BI team
Create dashboard and ad hoc reports to the customer satisfaction team
Filter and “clean” data by working closely with the professional services team for NPI projects
Work with management to prioritize business and information needs
Define new data collection and analysis process to improve our visibility to our Install base
Forecasting and preparations for long terms for service and business aspects Improve customers utilization by review trends and changes
Implement new method and tools such as machine learning, Azure, etc, and look for opportunities for new technologies

Skills, Knowledge & Expertise

Proven working experience as a data analyst or business data analyst 2 years
BSc in Mathematics, Economics, Computer Science, Information Management or Statistics • Knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
Strong communication skills, working with global teams and presenting clearly data and findings Strong technical knowledge and understanding of our platforms and flows • Knowledge in Power BI/ Tableau or any other data visualization SW
SW Develop skills – advantage
Experience with Big Data – advantage
Familiar with Databricks / AWS services – advantage • Knowledge of Python/spark – advantage

About Align Technology
Your growth and well-being:

At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us:
Health and well-being programs to keep you thriving in both body and mind.
Employee discounts on Invisalign products.
Learning opportunities though online learning resources and support for your individual development plans.
Inclusive workspace that fosters diversity and collaboration.
Country-specific details will be shared with you by your recruiter during the interview process.

Discover Align:

At Align Technology, we are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace diversity and nurture employee well-being?
Explore Align's culture here!
Want to discover more about exocad and Cubicure? Click on their names for additional information.

Applicant Privacy Policies:

Review our Applicant Privacy Policies for additional information.

Global Diversity Statement:

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.