End User Support

*Qualifications:*

- Bachelor's degree in Computer Science, Information Management, or related field OR 2+ years of relevant IT experience

- Dell/Lenovo certification or comparable experience

- A+ certification or comparable experience

- 2+ years of experience supporting PC hardware and software

- Strong knowledge of Windows OS, Microsoft Office, and Active Directory

- Experience with remote support and network topology

- IT Support Manufacturing Industry Exp needed

-Bilingual Local/English both

*Daily Responsibilities:*

Support Technologist:

1. PC Support and Lifecycle:

- PC builds, hardware break/fix, IMAC, post-imaging setup, data transfer

2. Software Support:

- OS troubleshooting, software installations, driver updates, virus remediation

3. Network Physical Support:

- "Hands and eyes" support for physical tasks, cabling, and network assistance

4. Audio Visual:

- Assist with connectivity problems, provide "hands and eyes" assistance

5. Printers and Fax Machines:

- Troubleshooting, basic issue resolution, and maintenance

6.Server Support:

- Installations, configurations, maintenance, upgrades, and backup/recovery

7. Network and Network Management Support:

- Systems administration, installations, configuration, and maintenance

8. Project Management:

- Facilitate change management

*Immediate Joiner Needed*

Job Type: Full-time

Pay: 11,000.00₪ - 13,000.00₪ per month