Learning Program Manager

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE is looking for a Learning Program Manager to build and lead a cross-company learning portfolio to increase individual and group performance and development. This is a new function within the OD&L team, who will be driving a new strategic approach, as well as fortifying and accelerating the Learning culture and infrastructure to advance the company’s business succession and goals.

This role is part of the HR team and reports to the Director of Global Organizational Development & Learning (OD&L).

Our global OD&L team is growing.

How will you make an impact?

• Determining and implementing organizational learning strategies and work plans for the company, regions, and divisions to enhance skills, knowledge, and engagement.
• Leading projects and initiatives related to career management and role progression.
• Developing and managing multiple technical learning solutions.
• Creating and overseeing soft skills learning offerings related to the company’s values, competencies, specific professional roles and more.
• Elevating and overseeing global onboarding programs.
• Designing and executing on learning offerings for top-talent employees.
• Planning and producing company career growth events and activities that promote a learning-centric employer brand.
• Designing creative e-learning channels with innovative methods and training systems.
  
  

Have you got what it takes?

• 7+ years of experience in learning management from global software companies with best-in-class HR practices
• Deep understanding of organizational structures, job architecture, and learning requirements for various business and technological professions
• Familiarity and proven experience with e-learning platforms, practices, and learning management systems
• Proven experience in embracing and implementing various innovative learning initiatives and platforms
• Data-driven understanding of relevant metrics to evaluate the effectiveness of learning solutions
• Strong complex project management skills and execution skills
• Excellent verbal and written communication skills in English
• Academic degree in Data Science/Information Systems/Learning Technologies
  
  

You will have an advantage if you also have:

• Creativity, curiosity, and originality of thought
• A “hands-on” and detailed-oriented approach
• The highest level of finesse, quality, and standards
• High energy, and are proactive, self-driven, and a quick learner
  
  

What’s in it for you?

Learn More About The Benefits At NICE

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Requisition ID:4472

Reporting into: Director of Global Organizational Development & Learning (OD&L)

Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.