Service Coordinator

Get SAT is the leading provider of micronized satellite on-the-move terminals for ground, air, and maritime applications.

Our state-of-art flat panel technology, along with a powerful controller, creates the best in its class SWaP product line on the market.

Get SAT is seeking a Service Coordinator to join our operation department, to play a crucial role in maintaining strong customer relationships, managing logistics actions, back-office paperwork, and ensuring a high level of service quality.

Key Responsibilities:

• Establish and nurture direct communication channels with customers, addressing inquiries promptly and professionally.
• Handle administrative tasks efficiently, including back-office paperwork to ensure smooth operations.
• Coordinate deliveries and oversee Return Merchandise Authorization (RMA) processes to ensure efficient operations.
• Cross-Team Collaboration: Collaborate closely with PP&C, warehouse, and engineering teams to optimize processes and elevate service standards.

Requirements:

• Fluent in English
• Bachelor's degree
• Proficiency in Microsoft Office applications
• Highly motivated with a proactive approach to problem-solving and task management
• Ability of multi-tasking