Desktop Support

Greetings from Ampstek,

We have a Contract Job Opportunity for you in Migdal Tefen- Upper Galilee. Kindly share with me your CV to [email protected] to discuss more in detail over the phone.

Job Role : Desktop Support

Mode Of Work : Permanent

Type Of Work : Onsite

Location: Migdal Tefen- Upper Galilee

Job Description

• Responsible for providing end user IT assistance / day-to-day helpdesk operation either on desk or through remote & telephonic support
• Installation & Troubleshooting Dell & HP Laptop & Desktop.
• Installing, Updating and Troubleshooting OS
• Configure MS Outlook 2013 in an Exchange environment, mail Backup and Restore.
• Troubleshooting Windows Application Microsoft Office, MacAfee/Symantec Antivirus Updates. Installation of Java and troubleshooting.
• Managing Local Area Network. Installing and troubleshooting data cards (Reliance, Airtel etc.)
• Knowledge of networking connectivity including Cisco VPN and Wi-Fi. Configuring IPhone and Connect mail through Exchange on mobile handset
• Vendor coordination for spares followup/Telecom products/Technical solutions.
• Service Call Request/Incident logging in IT Service Management Suite
• Issuing IT assets to users & managing IT assets.
• Knowledge of SCCM/WSUS and WDS.
• Experience on MacAfee AV, EPO Orchestrator.