Customer Success Manager

Company Description

The company provide software solution and services to large enterprise clients

Role Description

This is a full-time on-site role for a Customer Success Manager located in Herzliya.

The Customer Success Manager will build and maintain relationships with clients to ensure customer satisfaction and retention.

The role requires good technical and software skills as well as client management skills. The ideal client will need to learn how to identify and expend opportunities for growth and improvement. The Customer Success Manager is also taked with contacting new clients

Qualifications

• Customer Satisfaction, Relationship Building, and Customer Service skills
• Understanding in Software engineering and projects
• Experience in customer retention and account management
• Experience in Project management /progress monitoring
• Experience in the technology industry
• Ability to reach new clients
• Bachelor's degree in Business Administration, Marketing, or software engineering