Customer Success Manager

Transaction Coordinator

Who is ZoomREI?

A leading one stop-shop real estate investment company specializing in the US residential market.

Our innovative approach integrates cutting-edge strategic marketing investments and a great system to pinpoint high-value opportunities, guaranteeing sustained profitability.

Operating across over 6 US markets, we trailblaze a unique model where property acquisition, fix and flip, marketing, and finance converge seamlessly, managed from Israel with dedicated on-the-ground support in the US.

Why us?

Influence – enjoy a dynamic work environment that embodies innovation and creativity, bring your ideas to the table. Be part of a team where your ideas matter here - we value and nurture each unique perspective.

Grow – professionally with your role, with the growing company and the team and evolve with ongoing learning opportunity. We will support you to be your best self.

The team – we go together, and we are awesome. Our people are good in heart, and good in what they do. Have fun and be surrounded by pros at the same time!

The Role

Transaction Coordinator plays a crucial role in facilitating smooth real estate transactions from start to finish. As a Transaction Coordinator, your primary responsibility is to coordinate and manage all administrative tasks and documentation involved in a real estate transaction, managing the communication with the sellers and solving new problems creatively.

In this role, you will work closely with real estate agents, sellers and other stakeholders to ensure that all necessary paperwork are completed accurately and in a timely manner. You will be the central point of contact throughout the transaction process, coordinating communication and information exchange between all parties involved. You will also be responsible for closing the deals, while identifying any discrepancies or issues that may arise, and taking appropriate or creative actions to resolve them.

Be Accountable For:

• Manage and oversee multiple transaction processes from beginning to end, ensuring timely completion and accuracy.
• Monitor and track transaction progress, proactively identifying and resolving any issues or delays that may arise.
• Negotiate transaction details, including price negotiations for the property and logistical de, ensuring favorable outcomes for all parties involved..
• overseeing all administrative matters related to a real estate transaction and ensuring all necessary documents, such as assessments, loans and appraisals are duly signed.
• coordinating communication between sellers and buyers to facilitate quick and convenient transactions.
• scheduling meetings and events that facilitate the closing process such as meetings at the listing.
• recording and documenting client information, processes and documentation into a CRM system in an organized and timely manner.
• Coordinate and communicate with real estate agents, clientele, and internal stakeholders.

Job Type:

Full time, 17:00-2:00 (Monday – Thursday Friday – working from home)

Location: Tel Aviv- Saadya Ga’aon, Kyriat Sefer Park

The Right Person:

• Previous experience in customer-facing positions, such as Service, Sales, or Project Management.
• Excellent interpersonal skills, with the ability to communicate effectively.
• Strong organizational skills and attention to detail.
• Fluent in English, both written and verbal.
• Tech-savvy, experience working with CRM systems -advantage.
• Proactive problem solver, capable of identifying issues and finding creative solutions.
• Service-oriented mindset with negotiation and sales skills, able to assertively and attentively address customer needs.
• Project management and time management skills to handle multiple tasks and meet deadlines.
• Highly organized, maintaining accurate and up-to-date records and documentation.
• A team player who collaborates effectively with others to achieve common goals.
• Self-learner who takes initiative, asks the right questions, and learns through practical experience.

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