Intel Site Engineers

Join a team recognized for leadership, innovation and diversity

Role Objective

We have been innovating for more than 100 years and now we’re creating what’s next. Our programs serve a global community and our hometowns too. We provide resources and financial support to causes around the world and encourage employee volunteerism. We are committed to the highest standard in everything we do!

We have an opportunity for a Site Service Engineer / Intel to join us at Honeywell in ISRAEL.In this role, you’ll work as part of a site based flexible and multi skilled team with responsibility for maintaining, troubleshooting, repair and service of a wide range of gas detection equipment in a semiconductor facility. Play a vital hands on role contributing and achieving our customers set objectives within our everyday business. Offer 24/7 support as part of a local site on call team.

Key Requirements

• To achieve monthly, quarterly and annual financial targets for region.
• Performing service & repairs to Honeywell fixed and portable products in a timely and efficient manner on clients site
• Provide detailed and accurate reporting
• Complete all service events through the CRM/SAP database system
• Operate clients spare part requisitioning system
• Help to develop preventative and maintenance schedules for equipment on site
• Service and commissioning of field equipment.
• Responsible for diagnosing and analysing causes of product failures and making recommendations for improvement.
• Have direct interaction with customers to build relationships, establish communication and promote Honeywell Analytics products and services
• Provide Honeywell customers with product support & technical enquiries.
• Review, report and control warranty costs
• Provide all Honeywell internal customers and sales engineers with technical information and support.
• Responsible for raising CDR’s on product failures and customer complaints.
• Ensure Honeywell HSE and Code of Conduct compliances
• Actively participate in out of hours on call program
• Identify and pass on sales leads
• Work with and strengthen relationships with other Honeywell organisations
• Assist when required in internal and external audits
• Maintains and updates all preventative service and calibration records to clients requirements
  
  

Key Skills And Qualifications

• HNC, HND Electrical/Electronic/Mechatronics Engineering or equivalent
• 3 years in High Tech, electronic or instrumentation industry
• 2 years field service/customer facing role
• Excellent problem solving and trouble shooting skills
• Strong PC skills
• Knowledge of gas detection beneficial
• Experience with practical technical service for electro/mechanical & optical systems
  
  

We Value

• Excellent organisational skills and ability to multi-task
• Able to work on own initiate
• Work well within a team
• Excellent customer relation skills
• Self motivated
• Results driven
• Proven record of strong organizational abilities.
• Excellent written and verbal communication skills
• Full proficiency in English
  
  

Our offer

Site based with training trips to Europe and USA supply cover and support for periods.

Equal opportunity statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt

Additional Information

• JOB ID: HRD222082
• Category: Customer Experience
• Location: Park Ofer 2, Em HaMoshavot Road, Kiryat Arieh,Petah Tikva,Israel
• Nonexempt

Global (ALL)