Account Manager

Description:

Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io.

We are looking for an exceptional Account Manager to join our growing team.

This is not a traditional account management role. As an Account Manager at Artlist, you will act as a strategic advisor to some of the world’s most innovative creative teams, brands, agencies, and AI-first organizations using our AI ecosystem's generative AI video, image, music, voice over to scale content production and creative workflows.

You will own a portfolio of high-value AI clients and be responsible for driving adoption, engagement, retention, and expansion across our ecosystem. Your mission is to help clients unlock meaningful business and creative outputs using AI, from onboarding and workflow optimization to long-term strategic client development.

You will work closely with Creative Directors, Marketing Leaders, Producers, Social Media teams, and Innovation stakeholders to deeply understand their goals, monitor platform usage and consumption patterns, identify growth opportunities, and proactively guide them toward success.

This role combines relationship management, strategic consulting, creative thinking, operational excellence, and commercial ownership. You are not simply responsible for renewals, you are responsible for helping shape how modern creative teams adopt AI at scale, operating at the intersection of AI, creativity, and business strategy while partnering with some of the most forward-thinking brands in the industry.

What You’ll Be Responsible For

• Drive account expansion through upsell opportunities, increased adoption, and deeper product integration
• Own and manage a book of business focused on AI-powered creative partners
• Lead onboarding and adoption processes for new enterprise clients and strategic accounts
• Build trusted long-term relationships with key stakeholders across creative, marketing, production, and innovation teams
• Conduct proactive monthly business reviews and strategic check-ins
• Monitor client consumption, engagement, and adoption trends on a daily basis
• Identify risks, growth opportunities, and workflow optimization opportunities through data-driven analysis
• Help clients achieve creative and operational goals using our AI ecosystem
• Serve as a strategic consultant on AI workflows, creative production processes, and platform best practices
• Partner cross-functionally with Product, Sales, Legal, Support, Marketing, and Content teams to advocate for client needs
• Act as the voice of the customer internally while helping shape future product and go-to-market strategy

We’d Love to Meet You If You:

• Bring positive energy, humility, and a collaborative mindset
• Have a passion for AI, creativity, content production, storytelling, or emerging technologies
• Are energized by helping clients solve real business and creative challenges
• Thrive in strategic, high-touch client-facing environments
• Build strong relationships naturally and know how to become a trusted advisor
• Are highly proactive and take ownership without waiting to be asked
• Enjoy combining creativity, analytics, and commercial thinking
• Are comfortable navigating ambiguity in a fast-moving AI ecosystem
• Can balance relationship-building with operational rigor and business impact
• Are excited by innovation and constantly learning new technologies and workflows
• Have a strong sense of curiosity and adaptability

• 5+ years of experience in Account Management, Strategic Partnerships, SaaS, or a related client-facing role
• Proven track record of driving retention, growth, adoption, and long-term customer success
• Experience managing strategic or enterprise-level relationships
• Strong analytical mindset with the ability to interpret consumption data, identify trends, and drive action
• Exceptional communication and presentation skills
• Ability to manage multiple stakeholders and priorities in a fast-paced environment
• Commercial acumen with the ability to identify expansion opportunities organically
• Strong organizational and project management capabilities
• Experience working with creative teams, marketing organizations, agencies, or AI products — a major advantage
• Familiarity with AI tools, creative production workflows, or SaaS platforms — a strong advantage
• Fluent in English