Partner Relationship Manager

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

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Rapyd is looking for a Partner Relationship Manager for Partnerships Acquiring.

The partnership channel supports fast growing innovative partners like Paynt, CCV, Mollie and Littlepay. Through our partnership channels Rapyd supports thousands of small to mid-size merchants. We have a track record of growth with Payment Facilitators and Independent Sales Organizations due to our strong product offering. We pride ourselves on our customer intimacy and being able to act fast to meet our partners evolving needs.

The Partner Relationship Manager is responsible for building up and maintaining a strong relationship with current and future partners of Rapyd. This involves being a part of the sales cycle and managing the partner relationship. Communications and relationship management with key partners is mostly held at the C-level.

The successful candidate will be someone of the calibre and ability to make an immediate impact. They will need to be comfortable working in a business that operates at pace and cutting through any complexity. They will have intellectual horsepower, resilience, and strong interpersonal skills to get different teams aligned for large projects.

The role reports into the Head of Partner Relations. Location is office based out of Tel Aviv. The role will involve some travelling to meet partners across Europe.

*Working days are Monday to Friday in accordance with Israel's business hours*

Responsibilities:

• Manage the Commercial, Contractual and Strategic activity for a designated list of partners
• Regular engagement with partners as a representative of the business to identify partners needs
• Create and drive strategic Relationship Management within each designated account to increase revenue and ensure stickiness
• Maintain positive relationships with clients and manage expectations
• Work closely with the product team, sales, support, marketing and management to continuously drive the best experience for our existing and potential partners.
• Manage and prepare quarterly business reviews with partners.
• Look for, and close, up-sell opportunities with partners for other products that the company may offer that are not currently being utilised by the partner.

Requirements:

• 5+ years of experience in partnership management or a related field, preferably in the fintech and payment sector
• Proven track record of successfully managing B2B partnerships that drive business growth and optimize operational efficiency
• Strong relationship-building and interpersonal skills, with the ability to communicate effectively and negotiate mutually beneficial agreements with partners
• Strategic mindset and analytical skills, with the ability to identify partnership opportunities, evaluate their potential, and develop actionable plans
• Excellent project management and organizational skills, with the ability to manage multiple partnerships simultaneously and deliver results within budget and timelines
• Collaborative and team-oriented mindset, with the ability to work effectively with cross-functional teams and stakeholders

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