Marketing Operations Manager

Riverside empowers creators and businesses to create high-quality audio and video content. Since launching, we have experienced rapid growth and are trusted by customers such as Spotify, NY Times, NBC, CNN, and iHeartMedia.

As a Marketing Operations Manager, you will report to the Director of Revenue Operations. You will work closely with Marketing Leadership and play a critical role in the growth of our business. We are looking for a professional who can combine a data-driven strategic approach with hands-on technology and automation implementation. The ideal candidate is an excellent project manager who can identify challenges and opportunities, design great solutions, and deliver high-quality results.

What you’ll do:

• Marketing Automation: Oversee and optimize Hubspot and related Marketing tech stack to drive success in marketing campaigns and processes.
• Project Management: Lead end-to-end project management of marketing initiatives, from scoping to delivery - ensuring timely and successful execution.
• Analytics: Utilize data-driven analysis to measure the performance of marketing campaigns, and deliver powerful insights on how to efficiently optimize them.
• Tracking & attribution: Create reliable tracking and visibility of customer journey and channel attribution, to enable insight about the performance of various efforts.
• Reporting - Provide regular reporting on key performance indicators (KPIs) to stakeholders, identifying areas for improvement and optimization.
• Process Optimization: Continuously assess and improve marketing processes to enhance efficiency and effectiveness.
  
  

• Bachelor's degree in a related field or equivalent experience.
• Proven experience (2+ years) in Marketing Operations, Revenue Operations, or related Marketing roles.
• Technical hands-on experience with Marketing platforms, Including experience in creating and implementing scalable processes and automation.
• Strong project management skills, with a track record of successfully managing and delivering complex projects.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Excellent communication and collaboration skills.
• Solid understanding of marketing principles, including demand generation, lead management, and customer segmentation.
• Familiarity with other marketing tools and platforms is a plus.
  
  

• Hungry, passionate, and deeply curious
• Bias towards action
• Independent, self-starter
• Entrepreneurial spirit
• Highly rigorous and stay close to the details