Senior Marketing Operations Manager

Description

We are looking for a senior marketing operations manager with an analytical mind, excellent communication skills and strategic thinking to join our growing marketing ops & analytics group!

In this role, you will be a valuable partner to our online media and user acquisition teams, facilitating seamless communication with various stakeholders within and outside the marketing team. Your strategic mindset will help you translate high-level & strategic plans into action items. Gather the relevant stakeholders and own the process from planning to implementation and rollout. Additionally, you will proactively identify pain points and drive enhancements to optimize our media operations.

About The Role

• Act as a strategic partner for the media and user acquisition teams
• Work together with the marketing leadership and analysts to create targets, north star metrics and KPIs
• Shape the ongoing relationship between analysts and the online media teams, prioritize business questions that come from the teams
• Identify pain points and business opportunities across different funnels and customer journeys
• Translate high-level & strategic plans into action items. Gather the relevant stakeholders and own the process from planning to implementation and rollout
• Identify operational and data gaps, gather needs and work to create short-term and long-term solutions
• Act as a connector between the marketing and other groups around growth funnels
• Be the go-to person for the operational and data needs of the marketing team
• Work with the MarTech operations team to implement new technical capabilities to support growth and efficiency
• Create one source of truth dashboards in Looker according to analysts’ modeling
  
  

• At least 4 years of experience in marketing operations roles in a high-scale B2C/SAAS company
• Expertise in user acquisition (hands-on) and budget planning
• Familiarity with different marketing functions (social media, SEO, marketing automation, demand generation)
• Experience working with data BI and analytics tools such as Google Sheets/ Excel, Looker/Tableau/Power BI/data visualization, and SQL (an advantage)
• Experience working with MMM model & GEO testing - advantage
• Proven experience in building plans and processes for complex operations
• Strong presentation skills, translating complex data into actionable insights
• Curiosity, ambition, proactiveness, and strong collaboration and communication skills