Cyber Security Customer Success Manager

BrandShield leads the charge in brand-centric digital risk protection, excelling in detecting and eliminating online scams. Our advanced technology actively scans the online landscape, identifying potential threats with precision. From phishing attempts to brand abuse, trademark infringements, and counterfeit sales, our skilled experts execute vigilant measures. With a commitment to preserving brand integrity across the digital sphere, we proudly support and safeguard the digital assets of worldwide known organizations.

As a Cyber Security Customer Success Manager, you will:

1. Recognize and research online attacks, analyzing attack patterns to fortify defense strategies.

2. Monitor alerts and detections, ensuring proactive measures against emerging threats.

3. Work closely with prominent global security teams representing major organizations worldwide.

4. Generate insightful statistics and management data, contributing to sales and marketing endeavors.

5. Collaborate closely with clients to understand their unique security needs and provide tailored solutions.

6. Drive initiatives to continually enhance threat detection methodologies and proactive security measures.

7. Act as a bridge between client expectations and internal strategies, ensuring seamless alignment and value delivery.

8. Proactively identify opportunities for innovation and improvement in security protocols, driving the evolution of our protective measures

Requirements:

- Bachelor's degree in an Information Security-related field or equivalent experience.

- Profound knowledge of cybersecurity threats and a demonstrated ability to think creatively, offering out-of-the-box solutions.

- Strong team player who supports others while independently managing tasks effectively within a collaborative environment.

- Prior experience in B2B environments is essential.

- Advantageous: Previous involvement in SOC or incident response.

- Proficiency in English communication (written and verbal) at an advanced level.

- Proficient in delivering compelling and effective online presentations, specifically within B2B client interactions.

- Demonstrated ability to conduct comprehensive online research across various subjects.