Technical Account Manager

Description:

About Legit  

Legit is an AI-first application security company. As AI agents increasingly write and ship code, security needs to start at the point of generation, not after the fact. We give organizations visibility and control over coding agents, secure code from inception, and build remediation agents that find and fix security issues automatically. 

Backed by CyberStarts, Bessemer, TCV, and CRV, we're at the center of the biggest shift in how software gets built. The problem is growing faster than anyone expected, and we're hiring the team to match.  

About the Role  

We're looking for a Technical Account Manager to join our growing team and serve as trusted advisors to our customers. As a TAM, you’ll play a critical role in driving customer success by combining your technical expertise with your passion for customer engagement. You’ll guide customers through onboarding, help them maximize value from our platform, and ensure their long-term satisfaction and retention. 

While the primary focus of this role is post-sales, you will also support pre-sales activities, partnering with the sales team on technical deep-dives, product demonstrations, and proof-of-value engagements to help win new business.  

Responsibilities  

• Build strong relationships with customers and become their primary point of contact for technical matters  
• Own the post-sales technical relationship, ensuring successful onboarding, implementation, and ongoing usage  
• Provide technical guidance, conduct training sessions, and lead workshops to help customers get the most out of our platform  
• Deeply understand customer architecture and workflows, offering proactive recommendations and best practices  
• Act as the voice of the customer internally, working closely with Product, Engineering, and Support teams  
• Monitor account health, identify risks, and proactively drive resolutions  
• Partner with the sales team on technical evaluations, product demonstrations, and proof-of-value engagements 
• Serve as a technical resource during prospect meetings, addressing architecture and security questions 
• Help craft tailored proposals and technical solutions that align with prospect requirements 

• 3+ years of experience in a customer-facing technical role (TAM, Solutions Engineer, Customer Success Engineer, etc.)  
• Strong technical background, ideally in software development and/or cybersecurity 
• Problem-solving mindset with a proactive and customer-first attitude  
• Excellent communication and interpersonal skills  
• Ability to thrive in a fast-paced, startup environment  
• Fluent in Hebrew and English (spoken and written)  
• Based in Tel Aviv, Israel 

Nice to Have  

• Hands-on experience in software development - significant advantage 
• Experience working with security tools (e.g., SAST, DAST, SCA, CSPM, etc.)  
• Familiarity with cloud-native environments (AWS, Azure, GCP) and CI/CD pipelines