We are currently seeking a dedicated IT professional who possesses exceptional communication abilities, comprehensive knowledge of industry best practices, and a profound technical proficiency in IT operations within both Mac and Windows environments.
The position is with our IT Service Desk team, where the candidate will provide dynamic support in a collaborative environment, handling internal requests, setting up new computer systems, and delivering essential IT support.
Responsibilities:
- Oversee various aspects of the office IT infrastructure, including its design, implementation, and user engagement
- Provide technical support in both MacOS and Windows environments.
- Manage IT-related procedures for employee onboarding and offboarding
- Facilitate the setup of new computer systems and user accounts
- Provide support for video conferencing, including audio and visual configurations
- Assist with audio/visual setups for corporate presentations and events
- Manage the procurement process for IT equipment
- A minimum of one year of hands-on experience in an IT role, preferably in an office network setting
- Demonstrated technical expertise in either Mac or Windows environments
- Solid understanding of Office 365 applications (Outlook, Excel, Word, etc.)
- Basic knowledge of networking principles
- Experience with both Apple and PC hardware
- High-level problem-solving skills, service orientation, and an aptitude for self-directed learning
- Availability for after-hours work, including nights and weekends, in case of emergencies
- Strong commitment to customer service and a keenness for continuous learning
- Experience in supporting network infrastructures and VPN systems
- Familiarity with audio/visual equipment, conference room displays, and Teams video conferencing systems
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משרות נוספות מומלצות עבורך
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מיקום לא צוין
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רכז /ת מחשוב
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