IT Field Support Coordinator

We are seeking a proactive and organized IT Field Support Coordinator to join our IT operations team. This role is ideal for a tech-savvy individual who not only delivers hands-on support but also takes ownership of team coordination, performance monitoring, and asset management. This individual will act as the operational lead for a team of four field support contractors, ensuring smooth day-to-day execution and continuous improvement.
דרישות התפקיד
3+ years of experience in IT support, with at least 1 year in a coordination or lead role.
Strong technical knowledge of Windows, Office 365, and common enterprise tools.
Knowledge of network devices and audio-video systems.
Experience with ITSM tools (e.g., ServiceNow, ADO).
Excellent organizational and communication skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Fluent in English and Hebrew.
Driving license.