Technology Support

Description:
Job Description:
Providing internal users with hardware and software troubleshooting support
Offering both in-person and remote assistance
Managing and responding to support tickets within a ticketing system
Providing on-site support to remote offices

Requirements:
Familiarity with laptops.
Experience diagnosing and resolving hardware and software issues.
Experience troubleshooting Office and Windows problems.
Experience installing operating systems.
Experience working with mobile devices and tablets.
Basic knowledge of Active Directory, Exchange, and SCCM.
Good technical English skills.
Familiarity and prior experience with multimedia equipment – an advantage.
Independent, responsible, diligent, proactive, excellent interpersonal skills, and a high level of customer service orientation.
Ability to manage multiple tasks simultaneously and work under pressure.
Ability to prioritize tasks.
Ability to work independently.
High motivation to learn and advance.

At Deloitte, we believe that diversity and inclusion among our people are critical to our success, and therefore we foster a corporate culture that embraces and values diversity in all its forms.

Description Hebrew:

 הפירמה המובילה והגדולה בעולם לשירותי יעוץ וראיית חשבון דרוש/ה טכנאי/ת Deloitte ל-

תמיכה טכנית. במסגרת התפקיד, תמיכה במשתמשים פנים ארגוניים ובתקלות חומרה ותוכנה, שירות פרונטלי ותמיכה מרחוק, עבודה מול מערכת קריאות, תמיכה במשרדים ברחבי הארץ.