Client Success & Technical Account Manager

Client Success & Technical Account Manager (Web3)
Join a top-tier Web3 security company securing protocols like Aave, MakerDAO, Lido, and Uniswap.
?? Be the main point of contact for leading DeFi clients
?? Manage service delivery, technical onboarding, and ongoing support
?? Drive product adoption, renewals, and upsell opportunities
?? Collaborate with product, sales, and engineering teams
?? Shape success processes in a fast-moving, remote-first environment
דרישות התפקיד
Relevant skills
At least 3 years of experience managing customer accounts
Bachelor's degree in Computer Science, Mathematics, or related field from a top-tier institution
Working knowledge of smart contracts and blockchain technologies
Practical experience with DeFi applications and crypto wallets
Exceptional verbal and written communication abilities
Demonstrated project and people management experience
Strong people skills and customer service orientation
Ability to coordinate effectively across organizational boundaries