HELP DESK Specialist

We're Hiring: Experienced Help Desk Technician – Immediate Start!
We're looking for a skilled and experienced Help Desk Technician to join our team. If you’re tech-savvy, solution-oriented, and take pride in providing top-notch support – we want to hear from you!

What You’ll Do:
Provide technical support to company employees – in-person, by phone, and through ticketing systems
Troubleshoot hardware, software, network, and end-user device issues
Install, configure, and maintain workstations and IT equipment
Collaborate with internal IT teams and departments
What We Offer:
Work with a leading and challenging technology team.
Opportunities for personal and professional development.
A dynamic environment that encourages innovation.
The chance to work on cutting-edge technological projects.
If you're ready to take your career to the next level and leverage your knowledge and experience – we want you on our team!
דרישות התפקיד
2-4 years of experience as an Help Desk Specialist.
Strong hardware knowledge of laptops, desktops, etc. – essential.
In-depth knowledge of Windows OS (10 and 11) – essential. Experience with Windows Servers – a plus.
Experience with image creation for desktops and laptops.
Experience working with AD, Exchange, and O365.
Experience with Anti-Virus, EDR, and other security products.
Experience with firewalls (FW) – an advantage.
Experience with system virtualization – an advantage.
Knowledge of Priority ERP – an advantage.
High level of service, patience, and excellent interpersonal skills.

Ability to work under pressure, handle multiple tasks, and maintain high levels of organization.

Ability to work independently or as part of a team, multitasking and managing tasks efficiently and professionally.