Customer Care Shift Manager

Air Doctor – who are we?Air Doctor is a global travel-health platform that gives travelers fast, reliable access to quality medical care anywhere in the world when they get sick far from home. Through our simple, easy-to-use app, people instantly connect with a trusted local doctor who speaks their language, avoiding unnecessary stress and expensive hospital or clinic visits, transforming the tourism industry. From video consultations and at-home visits to in-clinic appointments, our large medical network spans countries, cultures and specialties. We help people feel safe, supported, and cared for with 24/7 access whenever they need us.Where are we located?Our offices are based in the green landscape of Moshav Beit Nekofa, between Tel Aviv and Jerusalem.Who are we looking for?We’re looking for our next shift leaders – managers who will thrive in the service world, lead our global teams with passion, and inspire those around them.What will I be doing?The role includes managing teams both in Israel and abroad, supervising frontline operations by assigning tasks to employees and ensuring customer satisfaction during your shift.What do you need to bring?High-level proficiency in English and Hebrew, both spoken and written – requiredAbility to work well both independently and collaborativelyAbility in managing global teamsExcellent customer service and interpersonal skillsAbility to multitask and perform in a fast-paced environmentStrong decision-making skillsCommand or leadership background – an advantage**Shift-based job – 24/7 including nights & weekends.We’re looking for someone to grow with us as we grow!Please send CVs to [email protected], or apply here.