Help Desk

December 31, 2025

UVision, a technology company in the defense industry, is developing, manufacturing and selling a wide range of products and solutions in the unique field of loitering munitions.

We are looking for a Help Desk Specialist to join our IT team.

Job Description:

Maintain, upgrade, and install company’s endpoints
Install and enforce company’s security policy to all devices and users
Work inside highly sensitive networks and environments and provide technical support to users throughout the company
Troubleshoot and resolve hardware, software, network, and printer issues.

Requirements:

3+ years of proven experience in Help Desk / Tech Support
Experience working with Windows servers and Active Directory.
Experience with Office365 products
Experience working with Ticketing systems, with an emphasis on Service Desk Plus
Ability to work under pressure while maintaining excellent in-person communication
Good understanding of networks and experience with network and hardware configuration

Advantages:

Graduates of computing courses such as MCITP/MCSE.
Familiarity/experience with management and monitoring tools, with an emphasis on Manage Engine (OPManager, Endpoint Central, ADManager) – a significant advantage.
Familiarity/experience with Fortinet communication products (FW, Switches, Access Points, Virtual Appliances) – a significant advantage