Integrations Engineer

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified's AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Wayfair, Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.

About the Role

Riskified's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. We are looking for an Integrations Engineer who will be responsible for getting new customers set up, onboarded, and integrated with our services quickly and reliably.

Externally, you'll be working with brand-name retailers who are looking to reduce online fraud rates, increase their bottom line, and want to start receiving our services as soon as possible.

Internally, you'll be coordinating horizontally with multiple teams from different departments to ensure all relevant aspects are addressed across various product life cycle stages, being one of the primary points of contact of the Integrations team.

The end goal of an Integration Engineer is to make a complex and involved process easy and effortless for each new client, and we are looking for a talented and eager candidate to help our rapidly growing global team.

What You'll Be Doing
Lead integration efforts for enterprise clients
Analyze clients' requirements from technical and functional perspectives and fit solutions by having a deep understanding of our system and products' capabilities
Build, monitor, and execute joint integration project plans with clients
Work closely with enterprise clients and provide end-to-end support during their onboarding process
Support Sales and Account Management efforts (presales and post-sales) for our highly strategic merchants as a technical subject matter expert
Own public-facing SDKs, APIs, integration guides, and support documents
Initiate and take part in designing and improving processes, tools, features, and products
Qualifications
Minimum 4 years of experience as an integrations engineer/ technical account manager/ solution architect/ systems analyst, working with multiple technical teams of organizations such as Development & Product
Enthusiastic problem solver with a proactive approach
Excellent client-facing communication skills with project stakeholders (executives, PMs, and technical resources)
Proven technical background, feel comfortable reading logs, source code, and querying DBS
Drive for continuous improvement of systems & processes
Superb English writing and communication skills
Prior B2B SaaS experience - advantage
Experience working with enterprise companies - advantage
Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We're looking for bright, driven, and passionate people to grow with us.

Our Tel-Aviv team is currently working in a hybrid of remote and in-office work. We have recently moved to our new space in Tel Aviv - check it out here!

Some of our Tel Aviv Benefits & Perks:

Equity for all employees, Keren Hishtalmut, pension
Private medical insurance, extra time off for parents and caregivers
Commuter and parking benefits
Team events, fully-stocked kitchen,lunch stipend, happy hours, yoga, pilates, functional training, basketball, soccer
Wide-ranging opportunities to volunteer and make an impact
Commitment to your professional development with global onboarding, skills-based courses, full access to Udemy, lunch & learns
Awesome Riskified gifts and swag!
In the News

Geektime: Riskified Goes Public

Walla!: Happy Hour at the Riskified Offices

Geektime Insider: A look at Riskified Tel Aviv

Globes: Riskified to contribute the highest amount up to date to Tmura

Globes: Riskified is among Israel's fastest growing companies

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.