Enterprise Professional Services Engineer

Required Enterprise Professional Services Engineer
About the Role:
As an Enterprise Professional Services Engineer, you are the technical architect and relationship lead for our most strategic global accounts. You own the technical success of the customer journey, focusing on Solution Design and the Integration Strategy required to make us the heart of a modern IT stack.
This is a high-impact role for a consultant-engineer hybrid. You will be expected to leverage deep API architecture knowledge, advanced scripting, and creative problem-solving to design bespoke solutions that bridge the gap between us and complex enterprise ecosystems. You are the "Bridge" between business requirements and technical reality.
Key Responsibilities:
Integration Design & Scripting Excellence:
Architect Integration Solutions: Lead the technical design of complex integrations using REST APIs and webhooks to seamlessly connect us with enterprise stacks such as ServiceNow, Salesforce, Okta, and Azure.
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What You Bring
5+ Years of Experience: Proven track record in Professional Services, Solutions Architecture, or Technical Implementation for Enterprise SaaS.
Integration & Design Expert:
Deep expertise in REST API structures and integration patterns (mapping data between disparate systems).
High proficiency in PowerShell and Python for automation and system administration.
Strong Solution Design skills: The ability to visualize and document how data flows between us and platforms like ServiceNow, Salesforce, Okta, and Azure.
AI Literacy:
Solid understanding of how to leverage AI/LLMs to troubleshoot integration logic, design smarter automations, and accelerate solution delivery.
Communication Mastery:
Exceptional verbal and written English (Native or Near-Native). You are a "client-facing natural" who can lead a boardroom.
The "Bridge" Mentality: You can lead a project from both a relationship perspective (diplomacy, timelines, expectations) and a technical perspective (logic, scripti