Help desk Technician

UBTECH is looking for a hands-on, service-oriented  Help desk Technician for a global Tech company in Or Yehuda.
we are looking for someone to provide fast, effective, and friendly  Technical Support across the organization.
In this role, youll be the first point of contact for IT support, helping employees resolve day-to-day technical issues while delivering a great  User Experience.
An excellent  Help desk Technician combines strong technical knowledge with clear communication, patience, and a genuine desire to help. Were looking for someone who takes ownership, thinks proactively, and isnt afraid to go the extra mile to solve problems.

דרישות:

3+ years of experience as a  Help desk / IT Support Technician in a global company.
Strong service orientation and excellent interpersonal skills.
Ability to diagnose and resolve technical issues independently.
Experience with:
Active Directory (user management permissions)
Office 365
Workstation hardware, laptops, and peripherals
Familiarity with standard antivirus solutions.
Strong verbal and written communication skills.
High level of English.
Nice to Have
Certified  Pc Technician.
Microsoft certification
* The position is open to both men and women המשרה מיועדת לנשים ולגברים כאחד.