Director of Training

Were looking for a Director of Training to build and lead our comprehensive training strategy and execution across customers and internal teams. Youll be the go-to expert ensuring our global workforce and customers can maximize the value of our maritime AI solutions.

Youll be diving deep into maritime domain expertise and product knowledge to create world-class training experiences that scale globally.

Reports to: VP Business Services

What Youll Own

Training development

Build ongoing product and solutions training curricula to keep customers and internal teams current with our evolving AI solutions
Manage certification programs and compliance training requirements
Create maritime domain training for non-maritime team members
Develop and adjust to role-specific training tracks (customer success, support, sales etc.)
External Customer Training

Lead customer education strategy from onboarding through advanced use cases
Build scalable training programs for our diverse global custom

דרישות:

Experience in training/education roles, preferably in B2B SaaS environments
Deep maritime industry knowledge and understanding of maritime operations and challenges  Huge advantage
Direct experience with Windward products and maritime AI solutions  Huge advantage
Experience with global, distributed teams and customers
Strong presentation and facilitation skills for both technical and executive audiences
Proven track record building training programs from scratch
Background in developing training materials for global enterprise customers
Experience in fast-growing SaaS companies with complex technical products
Maritime certifications or professional maritime background
Instructional design certifications or formal training methodology experience
Knowledge in new AI based training tools and LMSs
Manage and conduct train the trainer המשרה מיועדת לנשים ולגברים כאחד.