Celery- Customer Success Manager (Mid-Level)

Description:

Blurb for social/sharing:

Hey everyone! We're looking for a CSM to join our team at Celery, a top VC-backed fintech startup (B2B). This is your chance to join us at the ground level, work as part of our CS team, and help build and execute our outbound-focused sales strategy from scratch. If you're excited about growing with a company and making a real impact, let's chat!

🌱 About The Position

Celery is a top tier VC-backed B2B fintech startup on a bold mission to transform the financial industry. Our AI platform optimizes financial processes by scraping data from various sources, identifying errors like payroll discrepancies, optimizing revenue, and more. 

We're not just eliminating manual work; we're helping companies save millions and dramatically improve their margins and profits. If you're ready to make a significant impact and grow with us, let’s talk.

What you’ll actually do:

• Own the Relationship: Manage the full lifecycle of US-based accounts.
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• Master the Product: Become an expert in our logic to help non-technical finance teams automate their most painful manual processes.
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• Drive Retention: Proactively identify risks and expansion opportunities.
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• Collaborate: Work closely with Product and R&D

What you bring:

• 3+ years as a CSM in B2B SaaS (Fintech/HR-tech is a major advantage).
• Experience in the US market
• Attention to Detail: You don’t "approximate." You understand that in payroll, every cent counts.
• Native-level English