IT Specialist

We’re looking for an experienced and proactive IT Specialist to take ownership of all IT operations. In this role, you’ll manage on/off-boarding processes, resolve technical issues, and ensure seamless functionality of our IT infrastructure. You’ll play a key role in maintaining a secure and efficient IT environment, supporting local and remote teams.

Requirements:

3+ years experience in an IT, help desk or support role in a tech company
“Can do” self-starter with excellent communication, customer service and interpersonal skills
Experience working with cloud-based software solutions such as G-Suite, JumpCloud, Zoom, Jira, slack, etc.
Hands-on experience with computer networks, network administration, and troubleshooting both OS X and Windows platforms
Experience in client endpoint management systems, security tools and monitoring
Good understanding of IP Networking concepts (LANs, WANs, DNS, DHCP, VPNs, etc.)

Our Story:

Anecdotes is a B-round startup founded in June 2020 that is leading the compliance automation space for hyper-growth companies. We believe that credible, visible, and actionable data should be the foundation of every GRC (governance, risk, and compliance) team’s decision-making process. That is why we help enterprises collect and standardize data from hundreds of SaaS tools, cloud infrastructures, private networks, databases, and more, to gain continuous visibility into their security compliance posture.

What You'll Do:

Own all IT aspects of our Israeli office as the first point of contact and assume an active role in global company-wide IT project executions
Manage the on/off-boarding of company employees which includes provisioning equipment, workstation setup, identity, and access management solutions
Respond to IT support tickets, troubleshoot hardware and software problems with Apple and Microsoft products, both on-site and remote
Manage and maintain the IT Inventory
Support and guide users with 3rd-party SaaS solutions to enable smooth and efficient work
Configure, maintain, and monitor core IT tools like MDM, Collaboration solutions, Endpoint security tool, etc. to meet IT/Security policies and procedures
Ensure security of data, network access, and remote access
Project to mature IT posture such as SCIM auto provisioning, improving workflows and metrics, etc

Our playground:

Anecdotes is a place where your ideas are heard, your contributions are valued, and your professional growth is a priority. Join us, and be part of a team that's shaping the future of GRC solutions and redefining how we work together.