Documentation Representative

We are looking for a Documentation representative that will handle the following:

The transmission of the import manifest to the customs and to the ports.

Handling all operational issues of the import shipments.

Major areas of responsibility

Transmission of the manifest to the custom and to the port on time:

Send arrival notice to the clients.
Take care to transfer the containers to the depots.
Handle operational issues of the import shipments with the port / custom / depots
Ongoing correspondence with Zim’s agents all over the world
Correspondence with the Gss team
Handle the CRM mailbox as per the targets
Handle the correctors letters in front of the custom
Improve imports process

Requirements:

You'll need to have:

Academic education (B.A).
Experience in Customer Service field
Control of office tools, (Word, Excel, PowerPoint).
High proficiency in English
Advantage: Experience in import/export field

Function:
Countries & Business Development