Technical & UX Writer

WalkMe is looking for a Technical & UX Writer to join our Knowledge Management team in Israel!
As a Technical & UX Writer at WalkMe, you will have the exciting opportunity to work closely with a variety of WalkMe teams to produce internal and customer facing product and enablement documentation.
The technical & UX writer plays a vital role in getting our customers up and running quickly and making our products accessible and usable when implementing WalkMe solutions.

The ideal candidate enjoys mastering new technologies and has both a demonstrated ability to deliver high-quality easy to read technical publications (including blogs or white papers), and a technical background that enables them to easily interact with product managers, software engineers, and pre- and post customer-facing teams.
What will you be accountable for?
Create and organize external product documents
Work closely with our Product team to understand product features and modules which are to be "translated" into external materials for customers and enablement for employees
Collaborate across Product, R&D, Success, and Sales to develop compelling technical content
Research, edit and write all required technical content for product release
Write easy-to-understand user interface text, online help, and developer guidesIncrease end-user understanding through the use of photographs, drawings, diagrams, animations, and charts
Standardize content across external platforms and media
Work in a fast dynamic environmentKeep and follow cross-organizational processes
What will you bring to the table?
A minimum of 2 years' experience as an external Technical Writer - Must
Work experience in a technical environment - Must
Native English level – Must
Experience in a SaaS company - Advantage
Experience working with Confluence - Advantage
Experience working with Wordpress - Advantage
Experience working with Figma - Advantage
Excellent writing and verbal communication skills
Ability to communicate effectively and explain technical issues clearly in a non-technical way
Highly-motivated, responsible individual focused on delivering results
Excellent people skills for interacting with cross-functional teams
Ability to work independently as well as with marketing, product, and other cross-functional teams
Ability to lead and complete writing tasks efficiently and under tight deadlines
Past experience in handling multiple projects and changing priorities