Technical Writer

Description:

About the role

Upwind is building a cloud security platform that gives teams real-time visibility into what’s actually happening in their cloud environments. Great product documentation is a big part of making that platform usable, and we’re looking for a Technical Writer who can own it.

You’ll work side by side with engineers, product managers, and security researchers to turn complex technical capabilities into clear, accurate, and genuinely helpful documentation. You’ll shape how customers learn, deploy, and get value from Upwind.

What you’ll do

• Own and develop Upwind’s product documentation: user guides, onboarding and getting-started content, feature explanations, and configuration guides
• Document integrations and deployments across AWS, Azure, GCP, and Kubernetes environments
• Write and maintain API documentation and release notes
• Partner closely with R&D, Product, and Security Research to understand new features deeply and document them as they ship
• Define and maintain documentation standards, structure, and terminology to keep everything consistent and easy to navigate
• Continuously improve the docs based on feedback from customers, Support, and Solutions Engineering

What we’re looking for

• 3+ years of experience as a Technical Writer, or in a similar technical documentation role, ideally in cloud, cybersecurity, or DevOps
• Solid technical understanding of cloud infrastructure and security concepts (IAM, networking, containers, Kubernetes, CNAPP/CSPM, or similar)
• Excellent written English: clear, precise, and reader-friendly
• Hands-on experience with docs-as-code workflows (Markdown, Git) and documentation platforms
• Ability to learn complex products quickly and ask the right questions
• Self-driven, organized, and comfortable working in a fast-paced, high-growth environment

Nice to have

• Experience documenting APIs (OpenAPI/Swagger)
• Background as a developer, DevOps engineer, or security practitioner
• Experience building or scaling a documentation portal from scratch