Support Engineer / Help Desk לחברה בירושלים

Support Engineer / Help Desk לחברה בירושלים Work from our Jerusalem office 5 days a week. Possibility for 1 remote day a week Proficient in Hebrew and English both written and verbal, sufficient for achieving consensus and success in a remote and largely asynchronous work environment - Required 3+ years of experience working as a help_desk / experience in a support role in a mid-large high-tech organization (military experience accepted) - Required Troubleshooting a range of desktop/laptop computers, knowledge of Mac OS, Windows and Linux - Required Proven experience supporting Apple Mac hardware and OSX operating systems – Required Experience working with collaboration tools, conferencing systems, remote IT tools, and ticketing systems - Required Experience with MDM solutions such as In-Tune or Jamf