Salesforce Business Analyst IL

Who we are

Incredibuild empowers developers to radically accelerate their work by shortening build times, allowing more iterations and faster product releases. Thousands of customers including world-leading brands trust our platform to streamline and accelerate everything from compilation to release automation, generating great savings of resources and accelerating Time-To-Market for leading brands.

We’ve helped over 200,000 developers at tech giants like Microsoft, Samsung, Nintendo, Amazon, and many others to develop some of the most successful software in many industries such as gaming, financial services, Embedded software, and more.

In the past three years, Incredibuild has been in hyper-growth, expanding globally with no signs of slowing. We have secured multiple rounds of investments to keep expanding our market share.

This is your opportunity to join a category leader and make a difference.

What You'll Do

As a Salesforce Business Analyst, you will have a critical role in leading the implementation of key processes at Incredibuild. As a strategic partner to the business, you will demonstrate a deep understanding of their processes and act as a consultant on their business system's needs.

Design and implement business processes based on Sales, Service Cloud and CPQ
Configure and improve existing processes to increase user adoption and efficiency
Manage Salesforce implementation projects from start to end through all project lifecycle phases
Manage the integration, implementation, and maintenance of all applications supporting the business operations
Support users on their day-to-day tasks, including troubleshooting and data fixes

What You'll Need

3+ years of hands-on experience with Salesforce – a must
B.Sc. In computer science / software engineering / Industrial engineering or related field
Deep technical understanding of Salesforce best practices and customization capabilities – Flows, Formulas, Validation Rules, Approval Processes, etc.
Experience in a Lead-to-Cash Salesforce environment
Ability to understand business needs, translate requirements into technical solutions, and document in process flow diagrams
Can-do approach and drive to learn additional skills and processes
Service-oriented mindset
Excellent communication and presentation skills with fluent English
Experience with Salesforce CPQ – a must
Experience working with integration tools (specifically Workato) – big advantage
Experience integrating Salesforce with other systems, such as Marketo, NetSuite, Outreach, LeanData, Planhat, etc. – advantage