IT Support Specialist

IT Support Specialist
IT
Israel
Full-time
Description

We are looking for a talented IT Support Specialist to join our IT department.

As an IT Support Specialist, you will be responsible for supporting the company’s corporate network, users, apps, and computers.

You will provide employees with IT services and be involved in planning and implementing IT projects.

A day in the life:
Provide help desk support for all Trigo’s offices (local and global)
Support onboarding / offboarding processes for employees
Assist with onboarding practices for new employees
Manage and maintain IT inventory
Support and troubleshoot hardware and software issues
Support the company’s conference room equipment and vendors
You bring to the table:
At least 3 years of experience as an IT Support Specialist
Understanding networking concepts such as TCP/IP
Experience with office support environment and printers
Understanding of identity provider/ SSO concepts
Experience with Office365/ Google workspace or similar systems
Excellent knowledge of MS Windows 10, Server, Active Directory
Knowledge of and experience working with Microsoft OS, Mac OS, Linux OS, Office 365, Azure AD, AD, Jira, and Zoom
Experience with support and troubleshooting with the ability to diagnose and resolve basic computer technical issues
Service-oriented, team player, self-motivated, and able to work in a fast-paced environment
Excellent English (verbal and written)
Strong communication skills, both written and verbal
Nice to have:
Experience with Azure/ AWS / GCP or other cloud platforms
Experience with multiplatform, cloud-oriented environments
Knowledge of networking, routing, VPN, remote desktop, remote connection, and firewalls