Help Desk

UVision, a technology company in the defense industry, is developing, manufacturing and selling a wide range of products and solutions in the unique field of loitering munitions.

We are looking for a Help Desk Specialist to join our IT team.

Responsibilities:

Maintain, upgrade and install company’s endpoints
Install and enforce company’s security policy to all devices and users
Work inside highly sensitive networks and environments and provide technical support to users throughout the company
Troubleshoot and resolve hardware, software, network, and printer issues.

Requirements

3+ years of proven experience in Help Desk / Tech Support
Experience working with Windows servers and Active Directory.
Experience with Office365 products
Experience working with VMware vSphere
Experience with Veeam Backup systems.
Ability to work under pressure while maintaining excellent in-person communication
Good understanding of networks and experience with network hardware configuration

Nice to have:

Graduates of computing courses such as MCITP/MCSE.
Familiarity/experience with management and monitoring tools, with an emphasis on Manage Engine (OPManager, Endpoint Central, ADManager) – a significant advantage.
Familiarity/experience with Fortinet communication products (FW, Switches, Access Points) – a significant advantage