Chief of Staff

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Chief of Staff to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

Responsibilities:

Run weekly delivery reviews across all products (5 total) to monitor velocity, blockers, and quality

Implement consistent Sprint reporting, burndown analytics, and capacity planning

Partner with the Internal Auditor to extract time vs output metrics

Manage incident postmortems and root-cause follow-ups

Enforce SLA agreements across teams: engineering, QA, product

Drive alignment with company-wide OKRs and ensure tracking discipline

Own tactical execution in SAFe 6.0 cycles (prep, follow-up, closure)

Track hiring/firing gaps, ensure performance reviews are run on time

Create repeatable ops templates for all engineering rituals

5+ years in engineering operations / Chief of Staff role

Experience in a B2B , SaaS or fintech environment

Ops background: ex-consulting (McKinsey, Accenture, Bain) or military/PMO rigor

Hyper-detailed, high-ownership, zero tolerance for ambiguity

Fluent in Jira/Confluence, GitLab metrics, Google Sheets, and dashboards