Lead Software Development Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do

Our business is built on finding great people and getting out of their way while they build and improve our award-winning Software as a Service (SaaS) offering.
We are seeking a Lead Software Development Engineer to join the Sign engineering team. Our company thrives on empowering talented individuals to enhance our award-winning Software as a Service (SaaS) offering. This role will focus on the architecture of Docusign HSM (Hardware Security Module), specifically the QSCD (Qualified Signature Device) - digital signature product functions as a local Qualified Signature/Seal Creation Device (QSigCD or QSealCD) in a secure operational environment.

As a Lead Software Engineer, you will lead the certification process for both FIPS and Common Criteria for the architecture and development of the Docusign QSCD. Your responsibilities will include understanding the regulatory requirements of both CC and FIPS certification bodies and running the entire QSCD certification process, design and develop new features for DocuSign cloud and on-premises services.
The role requires deep understanding and proven experience in Public Key Infrastructure (PKI) cryptography, strong engineering leadership, hands-on coding experience, and excellent documentation skills.

This is an individual contributor position, and reports to the Director, Engineering.

Responsibility

Lead and drive certification efforts for Common Criteria (EAL4+/EAL5+) and FIPS 140-3, including coordination with testing labs and certification authorities
Serve as the technical authority on PKI, cryptographic modules, and secure key management implementations
Author and maintain high-quality technical documentation, including Security Target (ST), Functional Specifications Implementation Representation, and Certification Evidence
Work cross-functionally with product, compliance, QA, and Ramp;D teams to integrate regulatory and security requirements throughout the SDLC
Write high quality code that is easy to maintain and test
Design and build platform components for customer reporting and data, improving customer effectiveness at deploying and using Docusign
Support strategic code sharing and architecture for one or more functional area
Ensure design and architecture is extensible across multiple projects, and participate in technical design and code reviews
Work with Product Management and other developers to understand design requirements and provide estimates for development
Work cooperatively with product management and design to create features that are scalable and secure
Identify, propose, and implement process improvements to continuously increase the team's productivity and efficiency
Stay current with the latest development standard methodologies and share your findings with the team
Work as part of a cross-site development team to drive design, implementation, testing, and release of products
Raise issues proactively that might impact delivery commitments
Act as a thought leader in security and compliance practices
Research new features and technologies
Fix production issues and maintain the code as needed
Coach and mentor other team members with new technologies
Track lab questions and responses through structured document change logs and response trackers

Job Designation

Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

Basic

Ability to prepare and package documentation for submission to accredited labs (FIPS and CC)
Ability to maintain clean, well-organized document sets for Lab testing and validation and certification body review
15+ years of product development experience
Experience in Public Key Infrastructure (PKI) cryptography
Experience in large C# or Java or C/C++ projects
Experience designing and developing highly scalable consumer facing web application
Hands-on, professional experience with consuming and building RESTful web-services
BS degree in Computer Science or relevant field of study

Preferred

Knowledge of Linux OS from the kernel level (willingness to learn) down to the application level
Experience with full stack development, preferably in one or more of OO programming languages, like C#, C++, Java
Knowledge and experience in high scale, highly available (99.99+) systems
SaaS or Cloud experience, with Azure/MSF background
Experience in SW-HW integration
Experience in working in an agile development environment
Curiosity and ability to learn new technologies and tool sets
Experience with Microsoft technology stack (.NET, C#, SQL Server, etc.)
Prior experience aligning platform architecture with security and data
Experience with unit testing frameworks
Experience developing, promoting and building consensus across engineering teams
Willingness to learn Linux at a deep level
Excellent documentation skills
Excellent problem-solving skills

Life At Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.
Our global benefits
Paid time off

Take time to unwind with earned days off, plus paid company holidays based on your region.

Paid parental leave

Take up to six months off with your child after birth, adoption or foster care placement.

Full health benefits

Options for 100% employer-paid health plans from day one of employment.

Retirement plans

Select retirement and pension programs with potential for employer contributions.

Learning & development

Grow your career with coaching, online courses and education reimbursements.

Compassionate care leave

Paid time off following the loss of a loved one and other life-changing events.