IT Manager

Zero Networks, an innovative network security solutions provider, is at an exciting time in its history and is growing fast! We are looking for a highly skilled and versatile IT Manager to join our team. As an IT Manager, you will be responsible for the IT strategy and will manage the IT day-to-day needs across the company. As part of your role, you will also collaborate with stakeholders and cross-functional teams to continuously develop, implement, and maintain our IT technology and security programs.

Requirements:

5+ years of experience in System Administration or IT infrastructure.
Bachelor’s degree in Information Technology, Industrial Engineering, or equivalent practical experience.
Experience as one-man-show IT Manager - advantage.
Experience with cloud base identity providers (JumpCloud and Okta).
Experience with MDM solutions (enrollment, policies deployment, patches management, and device compliance process).
Experience with macOS and Windows desktop operating systems.
Experience in hardware and software troubleshooting (macOS, Windows desktop).
Experience in network failure troubleshooting (end users and servers).
Hands-on experience in Linux operations systems (Ubuntu) and Windows Servers.
Familiar with cloud environments (GCP - Google Cloud Platform - advantage).
Familiar with virtualization (ESXi) and VMware applications.
Knowledge of DNS, DHCP, NAT, VPNs, and Firewalls.
Experience with AWS services EC2, S3, IAM, and Lambda - advantage
Basic scripting abilities (Bash and Python).
Hands-on administration experience with Microsoft 365 applications (Outlook, SharePoint, MS Teams, etc.), Slack, Zoom, and Atlassian Jira.
Excellent English communication skills, both verbal and written.

Responsibilities:

Technical support - provide general support for our local and global team.
Responsible for the on-boarding and off-boarding process, including company device deployment, account creation, permissions management, licenses, etc.
Maintain vendor relationships.
Take part in projects to improve the company’s IT infrastructure, operations, and security.
Handle security alerts.
Maintain IT operations for the company’s sites.