IT Specialist

Ness Ziona, Israel
R&D
Full-time Entry-level
About The Position

**The suitable candidate will be hired via an outsourcing company.

Who Are We?

Moovit (www.moovit.com) is the creator behind the #1 commuter app. Moovit’s iOS, Android, and Web apps offer users a smart mobility experience to easily get to their destination using any mode of public and shared transportation. Transit riders can benefit from mobile ticketing to plan, pay, and ride with transit services. Introduced in 2012, Moovit now serves over 1.5 billion users in more than 3,500 cities across 112 countries, in 45 languages.

Moovit amasses up to six billion anonymous data points a day to add to the world’s largest repository of transit and urban mobility data.

The Role

Moovit is looking for an IT Support team member to be part of the IT team. The IT Support team member will help to manage the organizational IT infrastructure, meeting rooms, setting up permissions, harden devices, support users issues, set up new users & devices, and other IT-related tasks.

Responsibilities

Provide first and second-level support to all Moovit employees around the world.
Liaise with vendors and other IT personnel for problem resolution and project management.
Find technical solutions for the specific needs of our employees.
Follow standard IT procedures, logging all IT interactions with Jira ticketing system.
Administering helpdesk and IT Asset management software.
Conference room troubleshooting and maintenance.
Configure, install, and maintain all office technical equipment, including laptops, printers, monitors, and other IT peripherals.
Lead IT projects in areas of System, Remote Access, Endpoint Protection, MIS, and others.
Requirements
At least 1 year of experience as an IT Support
Experience in Windows 10, 11 & MS Office troubleshooting
Experience in PC/laptop imaging, deployment, and troubleshooting
Project management skills
Experience working with SaaS IDPs (Okta, JumpCloud)
Experience with MDM solutions such as Intune, Jamf, MobileIron (JumpCloud - advantage)
Experience with G-Suite, Jira, Slack
Proficiency in English - must
Team player
Service-oriented

Advantages

Experience in macOS
Bash, Windows WSH or PowerShell scripting
MCSA or equivalent
Familiarity with Firewalls and VPN configuration
Familiarity with endpoint security