Account Manager

DESCRIPTION

abra is hiring a Solution Manager & Customer Success for large-scale public sector data and cloud programs.

We are looking for an experienced client-facing leader to manage government customers end-to-end – from understanding business needs and defining scope, through leading complex data and cloud migration projects, to delivery, adoption, and continuous improvement.

This role combines strategic account leadership with hands-on program management. You will work closely with executive stakeholders and IT leadership, lead multidisciplinary delivery teams including Data Engineers, BI Developers, Architects, DevOps and PMO, and ensure projects are delivered on time, within budget, and at the highest quality standards. The position includes leading requirement gathering and scoping processes, writing detailed functional and technical documents, building roadmaps and execution plans, managing risks and dependencies, conducting steering committees, and driving operational excellence post go-live. In parallel, you will identify growth opportunities, support pre-sales efforts, and expand activity within existing accounts.

REQUIREMENTS
7+ years of experience managing complex projects for large organizations, including direct work with enterprise clients.
Proven experience working with government entities, including familiarity with public sector processes, regulations, and approval cycles.
Significant experience in Data, BI, DWH, Lakehouse platforms and/or cloud migration initiatives.
Strong stakeholder management skills with the ability to engage executives, IT leadership, delivery teams, and external partners.
Experience leading cross-functional or matrix teams, including task allocation, prioritization, and performance oversight.
Excellent written and verbal communication skills, including preparation of scope documents, work plans, status reports, and executive presentations.
Strong technical understanding that enables effective collaboration with architects and data engineers.

Advantage:

Hands-on experience with Microsoft Fabric (Lakehouse, Pipelines, Dataflows Gen2, Semantic Models, Governance).
Experience with Azure environments, including ADLS, Synapse/Fabric, Azure Data Factory, Azure DevOps, and IAM/RBAC.
Experience working with Agile/Scrum methodologies and/or PMO structures in large organizations.
Background in Data Governance, information security, and regulatory projects within the public sector.

This is a strategic, high-impact role for professionals who want full ownership of enterprise clients and the opportunity to lead meaningful data transformation programs in the public sector.