IT Infrastructure Engineer

Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.

Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.

The role

We’re looking for a IT infrastructure engineer to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple technical and operational domains.

You’re also welcome to work on-site at our colocation facility in Masmiya, Israel.

Your responsibilities will include

Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting

Execute workarounds and solutions for IT hardware issues

Act as a subject matter expert and point of escalation for L1 and L2 technicians

Create new processes and documentation for IT hardware team

Collaborate with related departments to im

Collaborate with vendors on warranty replacements (RMA), create requests and manage.

Improve support processes, documentation and training materials

Requirements

Knowledge of datacenters, and server equipment

Deep knowledge of IT hardware and practical experience of troubleshooting

Skills working with the Unix/linux operating system and command line

Experience with equipment monitoring, data analysis and presentation

Proactiveness and sense of responsibility

High proficiency in spoken and written English

It will be a bonus if you have

Skills of repairing electronics at the component level (SMD)

Knowledge of network equipment and troubleshooting

Driving license type B

What we offer

Competitive salary and comprehensive benefits package.
Opportunities for professional growth within Nebius.
Flexible working arrangements.
A dynamic and collaborative work environment that values initiative and innovation.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!