Data Operation Analyst

About us

Cybereason is on a mission to reverse the adversary's advantage by empowering defenders with ingenuity and technology to end cyber attacks.

We have the technology, and now we are looking to expand our talent! Come and talk to us about joining a market leader and a diverse team of passionate people who win as one, ensure a customer-first approach is core to everything we do, and never give up on reversing the adversary advantage.

You'll be part of our R&D Department

Cybereason is seeking a detail-oriented and analytical Data Operations Analyst to join our R&D team. This position includes data analysis for various teams within the company, including business insights, sales analysis, product usage and more. The ideal candidate will have a passion for interpreting data to inform strategic decisions and thrive in a collaborative environment, and bring to the table a strong proficiency in spreadsheet management, SQL querying, and Salesforce reporting.

Key Responsibilities:

Conduct BI analysis to support strategic decision-making across the organization.
Perform sales operations analysis, including win/loss analysis, to identify market and portfolio trends and opportunities for improvement.
Analyze product usage data to provide insights into user behavior and product performance.
Develop and maintain reports and dashboards using tools such as Salesforce, Excel, Google Data Studio, BigQuery and other BI platforms.
Collaborate with cross-functional teams to understand data needs and deliver actionable insights.
Ensure data integrity and accuracy through effective data management practices.
Identify and implement process improvements to optimize data operations within the company.
Support ad-hoc data requests and projects as needed.

Requirements:

3+ years of experience as a Data Analyst, Data Operations Analyst, Product Analyst or similar role - a must.
Strong proficiency in spreadsheet software (Excel/Google Sheets) for data manipulation and analysis - a must.
Proficiency in SQL for querying and extracting data from existing databases, as well as cost-efficient planning of new tables and data warehouses - a must.
Experience with Salesforce reporting and dashboard capabilities - a must. Salesforce Admin certifications - a plus.
Experience working with financial data, including sales analysis or pricing and packaging analysis - a plus.
Excellent analytical and problem-solving skills, with a keen attention to detail.
Ability to communicate complex data findings effectively to stakeholders.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.

More About Cybereason:

Our culture and how we operate reflects in our shared values. Our #Defenders are individuals with diverse skill sets and backgrounds who are driven to innovate and scale with our growing organization. We are a team that strives to learn from each other, solve challenging problems, and work collaboratively toward our goal of reversing the adversary advantage.

Core Values:

Win As One: The power of an individual is less than the power of a team.
Ever Evolving: Change keeps us at the forefront, so we encourage it.
Daring: To achieve the impossible, we must dare to be different.
Obsessed with Customers: We believe gaining our customers' trust is the most important part of what we do.
Never Give Up: We are tenacious and resilient, and we never stop.
UbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are.

If these values resonate with you and our vision excites you, join us today and help us end cyber attacks from the endpoint to everywhere! #Defenders

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cybereason we are dedicated to building a diverse, inclusive, and authentic workplace (#uBu), so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.