עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום הייטק / חומרה / תוכנה / סייבר

רמת גן

חברה בתחום הייטק / חומרה / תוכנה / סייבר

רמת גן
מלאה
8,000-11,000 ₪ (הערכה מבוססת AI)
הערכה מבוססת AI ולא שכר של המעסיק

In our Support team there is no typical day, and to be successful in the Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers and Partners.

Location: Ramat Gan

Job scope: Sunday-Thursday 9:00-18:00 (with availability for at least 1 morning shift - 7:00-15:00).

What You'll Be Doing:

Assist users via phone, WhatsApp, chat, and email - guiding them through the platform, answering "how-to" questions, and ensuring a standout customer experience.

Apply strong technical intuition to isolate root causes when issues arise and resolve application-level challenges.

Manage day-to-day platform operations, including user management, site setup, and report generation.

Partner closely with Product, Development, and Customer Success Managers to escalate bugs, share user feedback, and drive issue resolution.

Requirements:
1+ years of experience in a Customer Service / Support role - Must

Excellent written communication skills, fast typing speed, and strong attention to detail

Hands-on experience with Salesforce (or similar CRM systems) - Strong Advantage

Fluency in both Hebrew and English (written and spoken) - Must

Strong team player with a proven ability to collaborate effectively with internal teams

Creative problem-solver with a strong "can-do" attitude, ownership, and adaptability to a fast-paced startup environment

This position is open to all candidates.