Customer Experience Specialist

Power the Future with us! We're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. We offer amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work.
We are looking for a talented and energetic Customer Experience Specialist who knows how to create an excellent customer journey - from the very first interaction to the successful completion of the process. This is a great opportunity to join a growing market and become part of a professional and dynamic service team in a youthful, fast-paced environment.
What You Will Be Doing:
* Managing multiple interfaces and coordinating activities with contractors, customers, and warehouses.
* Communicating and following up with various authorities.
* Providing outstanding customer service and ensuring customer satisfaction throughout the entire process.
* Monitoring routine reports and maintaining accurate records.
Country:
Israel
City:
Herzliya