עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
12,000-17,000 ₪
we are seeking for an QA & system Maintenance Specialist. Responsibilities
* Ongoing maintenance, operation, and monitoring of a task management system (IWD) within a Contact Center environment.
* Writing and preparing QA documentation, including STP, STD, and STR, based on requirements and specification documents.
* Performing manual testing for new and existing systems and processes, including functional, UI, interface, and regression testing
* Analyzing defects, opening bugs in a defect management system, and tracking them through to resolution.
* Working closely with system analysts, architects, developers, QA team members, and managers.
* Supporting and implementing version releases and system upgrades in the production environment, including work outside regular business hours when required.
* Performing ongoing post-production checks and validations at the beginning of the business day.
* Providing professional support and guidance to system users
* Ongoing maintenance, operation, and monitoring of a task management system (IWD) within a Contact Center environment.
* Writing and preparing QA documentation, including STP, STD, and STR, based on requirements and specification documents.
* Performing manual testing for new and existing systems and processes, including functional, UI, interface, and regression testing
* Analyzing defects, opening bugs in a defect management system, and tracking them through to resolution.
* Working closely with system analysts, architects, developers, QA team members, and managers.
* Supporting and implementing version releases and system upgrades in the production environment, including work outside regular business hours when required.
* Performing ongoing post-production checks and validations at the beginning of the business day.
* Providing professional support and guidance to system users
Requirements:
* t least 3 years of experience in QA testing
* Experience with telephony systems / IWD Genesys - a significant advantage.
* SQL proficiency - an advantage.
* Strong technical understanding and ability to analyze and troubleshoot issues.
* Ability to work in a dynamic, high-pressure environment while meeting deadlines.
* High level of personal responsibility, independence, curiosity, initiative, and proactive mindset.
* Excellent written and verbal communication skills.
* Strong interpersonal skills.
* Assertiveness, strong organizational skills, and the ability to identify and escalate risks in a timely manner.
* Team player with high service orientation and strong ability to work with interfaces, users, and clients.
* Willingness to participate in nighttime activities and perform morning validations following production activities.
* t least 3 years of experience in QA testing
* Experience with telephony systems / IWD Genesys - a significant advantage.
* SQL proficiency - an advantage.
* Strong technical understanding and ability to analyze and troubleshoot issues.
* Ability to work in a dynamic, high-pressure environment while meeting deadlines.
* High level of personal responsibility, independence, curiosity, initiative, and proactive mindset.
* Excellent written and verbal communication skills.
* Strong interpersonal skills.
* Assertiveness, strong organizational skills, and the ability to identify and escalate risks in a timely manner.
* Team player with high service orientation and strong ability to work with interfaces, users, and clients.
* Willingness to participate in nighttime activities and perform morning validations following production activities.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
כפר ורדים
ערב
3 חודשים
הרצליה
