עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום כללי

נתניה

חברה בתחום כללי

נתניה
מלאה
14,000-20,000 ₪ הערכה מבוססת AI ולא שכר שהתקבל מהמעסיק
הערכה מבוססת AI ולא שכר של המעסיק

We are seeking a hands-on Customer Success Manager with proven experience supporting SaaS customers, particularly in Analytics or eCommerce solutions. In this role, you will be involved in all aspects of customer engagement, including success, account management, and customer education.

Responsibilities

Overseeing client relationships from onboarding through ongoing support.

Managing comprehensive customer engagement, including support, success, account management, and education.

Working with mid-to-large clients across Europe and Asia.

Expertly handling multiple clients simultaneously, ensuring top-tier service.

Monitoring customer health and delivering valuable insights to improve outcomes.

Supporting clients across diverse industries and regions.

Requirements:
3+ years experience as a Customer Success Manager for SaaS businesses.

Experience working with mid to large clients in Europe and/or Asia.

Strong collaboration experience with Sales and Product teams to drive customer success.

Excellent communication and presentation skills.

Tech-savvy with strong analytical abilities and a customer-first approach.

Native English speaker.

Team-oriented, with a cooperative and adaptable mindset.

This position is open to all candidates.