עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
11,000-17,000 ₪
We're looking for a Customer Success Manager who is passionate about driving customer outcomes, building trust-based relationships, and contributing to meaningful growth in a fast-paced and collaborative environment.
You will support enterprise clients from Go Live through the full lifecycle - managing user communication, training, customized content, and webinars while monitoring usage, engagement, and transaction performance to uncover opportunities and mitigate risks. You'll provide personalized recommendations to enhance platform utilization, participate in business reviews, and collaborate cross-functionally with Support, Operations, Product, and Sales to resolve issues and ensure seamless communication. You'll also partner with RVPs of Customer Success and Sales to grow accounts.
This role reports to our Customer Success Team Manager.
You will support enterprise clients from Go Live through the full lifecycle - managing user communication, training, customized content, and webinars while monitoring usage, engagement, and transaction performance to uncover opportunities and mitigate risks. You'll provide personalized recommendations to enhance platform utilization, participate in business reviews, and collaborate cross-functionally with Support, Operations, Product, and Sales to resolve issues and ensure seamless communication. You'll also partner with RVPs of Customer Success and Sales to grow accounts.
This role reports to our Customer Success Team Manager.
Requirements:
1-2 years of experience in a customer-facing role, ideally within the SaaS, financial operations, procurement, or enterprise tech industries
Proven track record of managing multiple accounts simultaneously while maintaining a high level of service
Exceptional written and verbal communication skills in English, A seond language - an advantage
Strong analytical skills, including the ability to work with data, identify trends, and use insights to inform decisions
Technically proficient with the ability to quickly learn and explain software solutions to non-technical users
Strong business acumen with the ability to identify growth opportunities within accounts
Highly organized and self-motivated, with the ability to work in a fast-paced and evolving environment
Working days are Monday - Friday, with Friday as a work-from-home day.
1-2 years of experience in a customer-facing role, ideally within the SaaS, financial operations, procurement, or enterprise tech industries
Proven track record of managing multiple accounts simultaneously while maintaining a high level of service
Exceptional written and verbal communication skills in English, A seond language - an advantage
Strong analytical skills, including the ability to work with data, identify trends, and use insights to inform decisions
Technically proficient with the ability to quickly learn and explain software solutions to non-technical users
Strong business acumen with the ability to identify growth opportunities within accounts
Highly organized and self-motivated, with the ability to work in a fast-paced and evolving environment
Working days are Monday - Friday, with Friday as a work-from-home day.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
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