Junior Customer Success Manager

עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

CodeMonkey Studios

רמת גן

CodeMonkey Studios

רמת גן
מלאה
9,000-13,000 ₪ הערכה מבוססת AI ולא שכר שהתקבל מהמעסיק
הערכה מבוססת AI ולא שכר של המעסיק

We are seeking a proactive, detail-oriented, and dedicated Customer Success Manager to join our team. The ideal candidate will be responsible for ensuring high customer engagement, successfully renewing existing contracts, and identifying opportunities for upsales. This role is pivotal in maintaining and enhancing customer satisfaction, retention, and growth.
Responsibilities:
Account Renewal
Customer Engagement
Onboarding customers
upsell opportunities
Know the product inside out
Be the customer advocate in CodeMonkey
Account management
customer support
Attend and support in promotional events
***Experience in the Education sector is a big advantage***

Requirements:
1-3 years experience in in customer-facing roles (support, sales, or account management)
Tech-savvy with a passion to learn and demonstrate the products functionality and best practices.
Experience working with CRM softwares and proficiency in Google Suite or similar tools.
Great interpersonal and client service skills, multitasker, independent, who also knows how to collaborate with team members.
Excellent communication and interpersonal skills, with a knack for building rapport with clients.
Strong written and verbal communication skills.
Extremely organized and detail-oriented
Native English speaker or high proficiency - a must.
1-3 years of experience in K-12 SaaS account management or in assisting schools and teachers with digital Computer Science resources on behalf of a school - advantage.
Teaching experience or working in the educational system - advantage

This position is open to all candidates.