Account Engagement Manager (Russian / Ukrainian speaker)

Were looking for a highly sales-driven Account Engagement Manager to grow SMB and professional customers using our companys solutions. This is a commercial, revenue-focused role centered on upsells, cross-sells, product adoption, and customer growth strategies, working closely with Product, Marketing, and Operations.
Ideal candidates bring strong sales and account management experience, a commercial mindset, excellent communication, analytical thinking, and solid project management skills.
What youll do
This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.
This is a highly commercial role combining 1:1 work with key clients and scalable, outbound portfolio management.
Manage and grow a large portfolio of existing customers, building strong partnerships and identifying new revenue opportunities
Drive retention, upsells, and cross-sells through proactive, sales-led engagement
Perform outbound outreach (including cold calls) to activate customers and create commercial opportunities
Own the full sales cycle - from outreach and pipeline creation to demos, proposals, negotiations, and closing
Execute data-driven, multi-channel campaigns based on lifecycle triggers to scale growth across the portfolio
Collaborate cross-functionally to deliver customer growth plans and improve the end-to-end customer experience
Provide product feedback and market insights to influence roadmap and go-to-market strategy
Maintain accurate CRM data, track pipeline performance, and report on revenue impact
Represent the company through webinars, events, and industry activities to expand reach and opportunities.