Customer Success Manager

עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

וראסיטי

מספר מקומות

וראסיטי

מספר מקומות
מלאה
14,000-20,000 ₪ הערכה מבוססת AI ולא שכר שהתקבל מהמעסיק
זוהי הערכת טווח שכר מבוססת AI ולא שכר שהתקבל מהמעסיק

?Relationship Management: Serve as the primary point of contact for a portfolio of accounts, building deep relationships with both technical leads and C -suite stakeholders.
?Strategic Growth: Identify opportunities for account expansion (upsell/cross-sell) by understanding the customers roadmap and aligning it with AWS services and Midlinks Professional Services.
?AWS Optimization: Collaborate with customers to monitor AWS usage, providing insights on cost optimization (FinOps), performance efficiency, and security best practices.
?Retention Renewals: Proactively manage the renewal cycle, identifying churn risks early and executing "save" plans to ensure long-term partnership.
?Onboarding Adoption: Lead the post-sales transition, ensuring customers are successfully onboarded and are adopting the AWS features relevant to their business needs.

Requirements:
?Customer-Facing Excellence: Minimum of 2 years in a Customer Success, Account Management, or Sales Engineering role within the SaaS or Cloud industry.
?AWS Knowledge: Strong foundational understanding of the AWS ecosystem (EC2, S3, RDS, Lambda, etc.). While you don't need to be a Solutions Architect, you must be able to speak confidently about cloud value propositions.
?Business Acumen: Ability to translate technical AWS jargon into business outcomes (ROI, Time-to-Market, TCO).
?Problem Solver: A "get it done" attitude with the ability to navigate complex organizational structures to solve customer hurdles.

This position is open to all candidates.