עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
14,000-18,000 ₪
we seek an experienced and highly skilled Senior IT Helpdesk / Team leader to ensure a robust, secure, and accessible IT infrastructure for all employees.
Key Responsibilities:
Lead Technical Support: Manage, prioritize, and resolve complex IT support requests (hardware, software, network, SaaS) via the ticketing system.
Proactive Issue Resolution: Diagnose and resolve complex issues for internal/remote staff, identifying and addressing recurring problems to enhance system reliability.
Documentation & Knowledge: Maintain accurate troubleshooting records and create/update documentation for the IT team.
Key Responsibilities:
Lead Technical Support: Manage, prioritize, and resolve complex IT support requests (hardware, software, network, SaaS) via the ticketing system.
Proactive Issue Resolution: Diagnose and resolve complex issues for internal/remote staff, identifying and addressing recurring problems to enhance system reliability.
Documentation & Knowledge: Maintain accurate troubleshooting records and create/update documentation for the IT team.
Requirements:
Experience: 3-5+ years as an IT Helpdesk/Support Technician in a fast-paced environment.
Technical Expertise: Advanced troubleshooting for network, hardware, and software issues.
Proficiency with Microsoft Windows workstations/servers, Active Directory,Linux, Google Workspace, Office 365, and VMware.
Skills: Fluent English, strong problem-solving, service-oriented mindset, ability to work independently, and commitment to continuous improvement.
Management experience
Nice to Have:
Familiarity with security solutions (XDR, firewalls), cloud platforms (AWS/ GCP/ Azure), and storage solutions.
Experience: 3-5+ years as an IT Helpdesk/Support Technician in a fast-paced environment.
Technical Expertise: Advanced troubleshooting for network, hardware, and software issues.
Proficiency with Microsoft Windows workstations/servers, Active Directory,Linux, Google Workspace, Office 365, and VMware.
Skills: Fluent English, strong problem-solving, service-oriented mindset, ability to work independently, and commitment to continuous improvement.
Management experience
Nice to Have:
Familiarity with security solutions (XDR, firewalls), cloud platforms (AWS/ GCP/ Azure), and storage solutions.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
גבעת שמואל
